Full service for customers and partners: Dallmeier Italy moves into new offices

Dallmeier front desk

Good news for customers, partners, and employees of Dallmeier Italy: In the new premises of the Italian branch of the German video technology manufacturer, everything is focused on a comprehensive, practice-oriented customer care from presales consulting to technical support.

 

The patented Panomera® multifocal sensor technology from the German manufacturer Dallmeier has been successfully used in Italy for many years: The Allianz Stadium in Turin, ParkinGO in Milan, or Naples Airport are just a few names from Dallmeier Italy’s extensive range of customers. All customers benefit from the excellent cost-benefit ratio of the technology: by using lenses and video sensors of different focal lengths in one optical unit, the Panomera® systems require far fewer camera systems than conventional solutions. The result is savings in all project areas – from implementation, infrastructure and civil engineering to ongoing operating and support costs.

Short distances and a holistic offer The Italian subsidiary offers much more than just the distribution of the sought-after technology from Germany. From the new office Dallmeier Italy offers its entire portfolio. From consulting to the 3D planning service, with which customers and partners can precisely define all details of their future system with the help of a “digital twin” even before the project begins, to the Factory Acceptance Test, which puts the entire system through its paces before delivery, to support during ongoing operation. In addition to a meeting room and a showroom for product demos, extensive training facilities are available in the training rooms for “hands-on” training of Dallmeier customers and partners.

“In addition to our patented Panomera® multifocal sensor cameras, which allow customers to get by with far fewer systems and thus save significantly on infrastructure and operating costs, the open software platform HEMISPHERE® offers our users particular added value. The modular structure allows video security solutions to be tailored precisely to the respective application,” explains Daniele Sisinio, Director Dallmeier Italia. “With our new branch offices, we ensure that customers and installers can implement even more complex environments with the maximum expertise – with customised support depending on the situation and request.”

The new branch is in Via Bruno Barilli, 5/C, 42124 Reggio Emilia, very conveniently situated near the Mediopadana high-speed railway station and the A1 freeway.

 

 

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